FAQs

Online Orders
We offer delivery and pick-up for our dishes, retail & wellness collection. 
Pick-up: Tuesday-Thursday, 11:30 am - 7 pm // Friday-Sunday 11:30 am - 8 pm
Pick up is at our East Vancouver location (5052 Victoria Drive) 
Delivery: Tuesday-Friday, 11:30 am - 4 pm
Delivery is measured from our East Vancouver location.
$5 within 15km
We do require a minimum of 24 hours to process your orders. All orders placed on the weekend will be processed on Monday. For orders outside of 15 km, please email us at info@chowatchau.ca 

Vegan
Our food, drink, catering, and dessert menus are all 100% vegan. 

Allergies
We strive to accommodate most allergies but please notify our staff prior to ordering. As an open kitchen, we cannot guarantee dishes can be allergen-free as all of our dishes are made in a kitchen containing nuts, wheat, and soy. 

Ingredients
We do our best to source organic, local and pure ingredients. We only use sea salt, cane sugar, and natural sweeteners (lychee and dates) in our dishes. We do not use MSG. 

Catering
Let us cater to you! Visit our "Catering" page to order online. Additional questions? Send us an email at info@chowatchau.ca 

Payment
We accept all major Credit Cards (Visa, MasterCard, American Express), Debit Cards, Cash, and CHAU Veggie Gift Cards.

Questions 
For general inquiries, feedback, or questions, please email info@chowatchau.ca 

Careers
We're always looking for new additions to our team. If you are a driven individual who thrives in team environments and loves interacting with people and food, then we would love to hear from you! Email info@chowatchau.ca with your resume and let us know which location interests you and why you'd be a great addition to our team.